Shipping + Returns
 

• Free shipping NZ wide (1-5 business days)
• Your Order will be promptly processed as soon as possible, during business hours (0900h-1700h Mon-Fri)
• New Zealand orders will be delivered by Courier Post

• We only ship to physical addresses (no PO Boxes)
   

Tracking:

 Once your order has been shipped, you’ll receive an email containing tracking details.

To make sure your order reaches you safely, a signature is required upon delivery. If no one is present to receive your parcel, a notice will be left at your address with alternative delivery or pick-up options.

Returns:

Please E-mail info@1800shoemakers.com to arrange any returns. Returns not otherwise outlined by the Consumer Guarantees Act 1993 will be at 1800 Shoemakers discretion and will be contingent on the following:

• Item(s) need to be returned within 14 days of purchase;
• Unworn and unused
• In the original packaging which must be in the original condition
• Include proof of purchase with your return